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Privacy & Cookie Policy

Last Updated: 26.01.2024

Cleo De Rose Travel  ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website [] ("Website") or engage with our luxury travel services.


By accessing or using our Website and services, you agree to the terms described in this Privacy Policy.

Information We Collect

We may collect the following types of information when you interact with our Website or utilise our luxury travel services:

1.1. Personal Information


Contact information (email address, phone number, address)

Demographic details (age, gender, preferences)


1.2. Travel Details

Travel preferences

Destination choices

Accommodation preferences

Personal data for travel: Passport information


1.3. Payment Information

Payment card details

Billing address


1.4. Usage Information

Log data (IP address, browser type, operating system, pages visited, timestamps)

Device information (device type, unique device identifiers)


1.5. Communication Information

Correspondence with us (emails, chat messages, phone calls)


1.6. Special Requests

Any special accommodations or requests related to your travel


How We Use and Store Your Information

Our company is hosted on the platform. provides us with the online platform that allows us to sell our services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.  

We use the collected information for the following purposes:

To provide personalised luxury travel services tailored to your preferences.

  • To communicate with you regarding travel bookings, updates, and inquiries.

  • To process payments and ensure smooth travel arrangements.

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.

  • To comply with legal obligations and respond to legal requests.

  • To provide our Users with ongoing customer assistance and technical support.

  • To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages.


How We Share Your Information

We may share your personal information in the following situations:

With trusted partners and service providers who assist in delivering our luxury travel services (hotels, airlines, tour operators)

When required by law or to protect our rights, safety, privacy, or property

With your explicit consent


Your Choices
  • You can access, update, or correct your personal information by contacting us at [].

  • You can opt out of receiving marketing communications by following the instructions in our emails.

  • You can manage cookie preferences through your browser settings.



We implement industry-standard security measures to protect your information from unauthorised access, misuse, or disclosure. However, please note that no online platform can be guaranteed 100% secure.


Children's Privacy

​​​Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.


Changes to This Privacy Policy

​We may update this Privacy Policy to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of the policy indicates when revisions were made.


Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at [].


How do you use cookies and other tracking tools?

We use cookies and similar tracking technologies on our Website to enhance your browsing experience and provide personalised services.

These technologies allow us to collect information such as your IP address, browser type, device information, and browsing behaviour.

Cookies help us analyse website traffic, understand user preferences, and improve our services.

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